Optimizer provides a 360 degree view of the sales force that AHS uses to better manage organic sales growth.
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“Optimizer is the perfect fit for our overall sales automation strategy. Where Salesforce.com provides us with a 3600 view of our customer, Optimizer provides a similar view to our sales teams. Best of all, it is fully integrated with the Salesforce.com platform so we now provide a single point of information for all sales..”
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Challenge
Provide a solution to help sales managers better coach and mentor their sales teams with the Salesforce.com platform.
Solution
- AHS revenues have grown 35% without having to increase sales support.
- Optimizer is used as a delivery platform for sales specific data which reduces the time that managers spend hunting for data.
- Adoption of Salesforce.com has grown 10% due to the tracking of metrics as a part of sales performance.
- The ramp of new hires in the sales department has been reduced from 12 months to 7 months as a result of utilizing the Optimizer coaching platform.
Results
- AHS brought Optimizer on line within 60 days. Optimizer’s data warehouse allowed AHS to import 2 years of sales history data for the roll-out.
- Tight integration with Salesforce.com reduced the training required for sales managers.
- AHS moved all sales related data to provide a 360 degree view of the sales teams.